Privacy & Policy

Last Updated: March 28, 2024

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CGR Towing LLC ("CGR Towing," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and protect the personal information we obtain from users of our website (the "Site") and our services.

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1. Information We Collect

We may collect personal information directly from you when you visit our Site, contact us, or use our services. This may include:

• Contact information such as your name, email address, phone number, and mailing address.

• Vehicle information such as license plate number, make, model, and VIN.

• Payment information such as credit card details.

• Communications and correspondence with us.

We may also automatically collect certain information when you visit our Site, such as your IP address, browser type, operating system, and browsing activity.

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2. Use of Information

We may use the personal information we collect for the following purposes:

• Providing and improving our services.

• Processing and fulfilling requests for towing and roadside assistance.

• Communicating with you about your requests, appointments, and account.

• Responding to inquiries and providing customer support.

• Sending promotional offers, newsletters, and other marketing communications.

• Detecting and preventing fraud and unauthorized access.

• Complying with legal obligations.

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3. Disclosure of Information

We may share personal information with third parties for the following purposes:

• Service providers and business partners who assist us in providing our services.

• Legal authorities, regulators, and law enforcement agencies when required by law or to protect our rights.

• Successors in the event of a merger, acquisition, or sale of all or part of our business.

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4. Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to collect information about your browsing activity on our Site. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of the Site.

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5. Data Security

We implement technical and organizational measures to protect the security of your personal information against loss, misuse, and unauthorized access. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

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6. Your Rights and Choices

You have certain rights and choices regarding your personal information, including the right to access, correct, delete, or restrict the processing of your data. You may also opt-out of receiving marketing communications from us.

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7. U.S. Compliance and NC Jurisdiction

By using our Site and services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. This Privacy Policy is governed by the laws of the State of North Carolina, United States, and any disputes arising under this Privacy Policy shall be resolved in the courts of North Carolina.

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8. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy on our Site. Your continued use of the Site after the effective date of the updated Privacy Policy constitutes your acceptance of the changes.

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9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices please contact us: 919-450-7342.